General |
| Q1. |
What IOS firmware is running on the Catalyst Blade Switch 3020? |
| A1. |
The product ships with the Cisco enhanced LAN Base IOS image. |
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| Q2. |
How are firmware updates handled? |
| A2. |
IOS Firmware/software updates will be available on the HP website. Cisco will also make the firmware available on their website to authorized users, consistent with other Cisco Catalyst switches.
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| Q3. |
If I use CiscoWorks to update my Cisco firmware, will the Catalyst Blade Switch 3020 also participate in the update process? |
| A3. |
Yes, the Catalyst Blade Switch 3020 is supported by CiscoWorks. Therefore, CiscoWorks can be used to download firmware images to Catalyst Blade Switch 3020.
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| Q4. |
Can I mix and match the GbE2c Switch and the Catalyst Blade Switch 3020 in the same enclosure? |
| A4. |
Each redundant bay pair in a c-Class enclosure must contain switches from the same vendor. You can utilize another redundant bay pair for another vendor switch or network device.
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| Q5. |
Does this switch support Layer 3 IP Routing? |
| A5. |
No, today the Catalyst Blade Switch 3020 is a Layer 2+ switch which recognizes many layer 3 functions, but not IP routing.
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| Support |
| Q1. |
What is an SFP? |
| A1. |
There are 4 Small Form-Factor Pluggable (SFP) ports on the switch. An SFP port is a media independent port which supports fiber SFP modules. These modules slide into an SFP port so that customers can use fiber connectivity.
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| Q2. |
What type of warranty and support is included with the Catalyst Blade Switch 3020? |
| A2. |
The Cisco Catalyst Blade Switch 3020 Limited Warranty includes 1 year Parts, 1 year Labor, 1-year on-site support and 3-years software updates.
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| Q3. |
What other support services are available for the Catalyst Blade Switch 3020? |
| A3. |
HP provides a comprehensive portfolio of Care Pack services, providing a range of life cycle support options that let you choose the service levels that meet your business requirements, from basic to mission-critical. For more information on HP Care Pack services, contact any of our worldwide sales offices or resellers or visit our worldwide Web site on the internet at: http://www.hp.com/hps/carepack.
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