• HP Insight Diagnostics is distributed as a part of the ProLiant Essentials Foundation Pack that ships with every ProLiant server.
  
• HP Insight Diagnostics is supported on Linux in addition to Windows® platforms and installs automatically during the SmartStart assisted installation process. It can also be downloaded from the HP website as an individual component or as part of the ProLiant Support Packs for Windows and Linux. Customers who wish to test or obtain system configuration data for NetWare, SCO UnixWare®, OS/2, Tru64, or OpenVMS systems can leverage existing web-enabled agents for these operating systems.
  
• Updates may be downloaded from the HP Web site at using the Software and Driver download pages at http://www.hp.com/servers/swdrivers.
  
• The System Management Homepage installs automatically with the ProLiant Support Pack

• Diagnosis: Diagnosis checks historical parametric data to ensure operating environment and hardware operation have been within acceptable parameters during the lifecycle of the system. It provides high system availability by performing various non-intrusive in-depth system and component analysis while the operating system is running. Smart Array Drive Diagnosis is the first of these enhancements to traditional online testing. It pinpoints drive failures and prepares warranted drives for return. It saves time by assuring that the right part is replaced the first time.
  
• Security: Accessing HP Insight Diagnostics via the System Management Homepage provides a single point of access to all functionality enabled by the integration modules: HP Insight Management Agents, HP Version Control Agents, and HP Insight Diagnostics. (Note: The System Management Home Page is installed automatically with any of the components listed above.) Enhanced operating system-based security enables users to utilize their current administrator accounts to secure access to Insight Diagnostics and the other integration modules. IT administrators can rest assured that only authorized personnel have access to their systems management information.
  
• Testing: Allows users to perform diagnostic tests against critical server subsystems. Stress tests simulate high load production environments. Diagnostics tests can be exercised across groups of systems via the command line option. These exist for everything from hard and floppy disk drives, to the integrated management processor and memory.
  
• Configuration Audit Trail: Maintains detailed server inventory and tracks configuration changes over time. Users can schedule configuration snapshots to occur daily, weekly or monthly. Insight Diagnostics tracks up to 10 configuration snapshots.
  
• Flexible Reporting: Extensible Markup Language (XML) output allows users to easily search, parse, and incorporate into virtually any auditing process. Output may also be viewed in Hypertext Markup Language (HTML) format or translated into text file format using the Extensible Stylesheet Language (XSL) translation sheet and instructions contained within the read me file enclosed with version 7.0 or later.

• Maintain uptime and peak performance and reduce incidence of unplanned downtime: Quickly diagnose and rapidly respond to fault conditions. Administrators can confirm the high level analysis of other management applications and pinpoint system failures.
  
• Save time and improve efficiency with browser-based remote management: View configuration information from anywhere via a secure web browser.
  
• Access all single server management Information through a centralized, consistent user interface: Fault management, system software version control, configuration snapshots, and online diagnostics are all accessible through the System Management Home Page. All products conform to the ProLiant Essentials user interface guidelines to ensure consistent look and feel across all management functionality.
  

Care Pack services provide a range of life cycle support options that let you choose the service levels that meet your business requirements, from basic to mission-critical.

A full range of HP Care Pack hardware and software services are available including:

• Installation and start up
• Education courses
• Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7 days call window with options including 4 hour response or 6-hour Call To Repair
• Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and VMware-based IT solutions helping to deliver high level of application availability. Response times range from 30 mins for critical problems to 2 hours.
• System Management, Performance Services and Mission Critical Support Solution.

NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices, resellers or visit our worldwide website at: http://www.hp.com/hps/carepack
NOTE: For more complete information on HP Services offerings, customers and resellers, please visit is at: http://www.hp.com/hps
NOTE: Additional information regarding worldwide limited warranty and technical support is available at: http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
NOTE: For additional information on Server Services, Rack and Power Options, please visit: http://h20219.www2.hp.com/services/cache/111072-0-0-225-121.html
NOTE: The information contained herein is subject to change without notice and is provided "as is" without warranty of any kind.
NOTE: The warranties for HP products and services are set forth in the express limited warranty statements accompanying such products and services.
NOTE: Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.

Microsoft and Windows are US registered trademarks of Microsoft Corporation. Pentium is a US registered trademark of Intel Corporation. Unix is a registered trademark of The Open Group.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.