The HP StorageWorks 9100 Extreme Data Storage System serves and stores hundreds of terabytes or petabytes of file-based data for your expanding applications. Designed to be extremely scalable, affordable and easy to manage, ExDS9100 delivers excellent performance and availability for service providers and enterprise customers alike. Its ability to independently scale beyond traditional storage systems in both capacity and performance enables scalability up to a maximum configuration of 16 blades with up to 128 CPU cores for an astounding 3.2 GB/second of raw performance with up to 656 TB of storage. A single management interface allows the administrator to manage not just terabytes but multiple petabyte systems. And it is highly affordable-with both low overall acquisition costs and low operational costs.

• Introduction of the X9000 product family and the X9720, the next generation ExDS9100
  
• Upgrade to the feature rich X9720 V3.0 Software
  
• New more powerful (G6) Performance Block available

• Extremely scalable storage infrastructure decreases data center footprint
• Scalable system reduces time and cost previously required
• Independently scale performance and capacity

• Manage more capacity with less effort via easy-to-use single management interface
• Save time and money with one command configuration
• Mitigate risk with zero-downtime maintenance
• Reduce administration requirements

• Quick and easy upgrades lower operational costs
• Completely integrated system lowers acquisition costs
• Lower costs and increase performance by simplifying your overall application architecture

Performance is increased by adding Performance Blocks. The system can scale to up to sixteen Performance Blocks and has a minimum of two. Capacity is increased by adding Capacity Blocks. Each Capacity Block provides 82TB of storage. The system can scale to eight Capacity Blocks (656TB) and has a minimum of one (82TB).

You can easily determine the current configuration using the software pre-installed on the system, Please refer to the User Guide for more information.

Sizing of the upgrade should be done by an HP StorageWorks Specialist.

Capacity can be added in 82TB increments. The existing capacity plus the upgrade capacity cannot exceed 656TB. If more than 656TB is needed additional system(s) will be required, If the current system has four or less Capacity Blocks and will be upgraded to five or more Capacity Blocks an expansion rack will automatically be added to the order.

Performance can be increased in single Performance Block increments. The number of existing Performance Blocks plus the number of upgrade Performance Blocks cannot exceed 16. If more than 16 Performance Blocks are needed additional system(s) will be required.

NOTE: Systems running software version 1.02 or earlier can only be upgraded using Performance Block model AN542A. Systems running software version 3.0 or later can only be upgraded using Performance Block model AN542B.

• Two power configurations are available for the ExDS9100, single phase or three phase. The order default is single phase. If an Expansion Rack is required for the upgrade the rack power configuration must match the facility power configuration. The facility power requirements are detailed in Step 3.
• External networking for the ExDS9100 is configurable.
  • Four 1/10Gb-F Virtual Connect Ethernet Modules (447047-B21) are included with every Performance Chassis (2 for the admin network and 2 for external networking)
  • Zero or Two 1/10Gb-F Virtual Connect Ethernet Modules (447047-B21) can be added to the order for additional external networking
  • Zero to eight transceivers HP 10Gb SR XFP (443756-B21) or HP 10Gb LR XFP (443757-B21) can be added to the order
• Field upgrade orders for SKUs AN542A, AN542B and AN543A DO NOT require the FE2 service SKUs.

• 16 Performance Block Bays, 10U
• 8 Interconnect Bays
• Bays 1&2, Administrative network modules, two HP 1/10Gb-F Virtual Connect Ethernet Modules (447047-B21) Bays 3&4, Redundant 3Gbit SAS Switches, 8-4x ports (32 SAS lanes) each
• Bays 5&6, Required external networking modules, two HP 1/10Gb-F Virtual Connect Ethernet Modules (447047-B21), 4-1Gbit ports, 1-10Gbit CX4 port (Copper) and 2-10Gbit XFP ports (Fibre) each*
• Bays 7&8, Optional external networking modules, two HP 1/10Gb-F Virtual Connect Ethernet Modules (447047-B21), 4-1Gbit ports, 1-10Gbit CX4 port (Copper) and 2-10Gbit XFP ports (Fibre) each*
  *Requires LR XFP (443757-B21) or SR XFP (443756-B21) transceivers for fibre networking connectivity
• Two ProCurve 2124 Unmanged,1U, 24 port 10/100 switches (rack mounted)

The 9100 Extreme Data Storage System comes with an HP Global Limited Warranty and Technical Support, which includes:

• 3 Years Warranty Parts Replacement
  
• 1 Year Next Business Day On-site Warranty Service
  
• Customer Self Repair (see list below)
  
• 1 Year 9x5 Technical Phone Support
  
• 1 Year 9x5 Remote Software Support
  
• Online Business Support Center and IT Resource Center
  
• Basic Installation and Startup Service
  

Next Business Day On-site Warranty Service
The HP ExDS9100 comes with 1 year on-site warranty support for those service events not remedied either remotely or through use of a customer self-repair of replaceable parts. On-site service is made available at HP's discretion and scheduled during standard office hours.

For more information about HP's Global Limited Warranty and Technical Support, visit:
http://h18006.www1.hp.com/products/storageworks/warranty.html

HP warrants the HP 10000 G2 Series Rack according to the standard rack product warranty.
Please refer to product specification for further details:
http://h18004.www1.hp.com/products/servers/proliantstorage/racks/index.html

Customer Self Repair (customer installed replacement parts)
HP designed the ExDS9100 to enable the highest degree of Customer Self Repair and parts replacements. This feature enables maximum support flexibility, while minimizing unit down time and allowing customers to self-expedite service. Customer Self Repair parts come with step by step instructions with additional assistance available online or by phone. Here is a partial list and a more detailed list can be found in the Service Guide for ExDS9100.

Required Customer Self-Repair (Replacement) Parts List:

• Hard disk drives with drive firmware code load
  
• Blades
  
• Blade enclosure power supply
  
• Controller enclosure fan
  
• Controller management module
  
• Disk enclosure power supply
  
• Disk enclosure fan
  
• Bezels
  

Optional Customer Self-Repair Parts List:

• Controller cache battery
  
• Controller module
  
• Controller cache memory (DIMM)
  
• Internal enclosure PCAs and cables
  

Technical Phone Support
9x5 telephone technical support is available to assist with system related troubleshooting and issue resolution. A worldwide list of technical support phone numbers will be made available to you during the included installation and startup orientation session.

Online Support
HP online support capabilities include a variety of self-help tools, troubleshooting assistance, and access to the patch database, firmware/software update packages and documentation. Register with the HP Business Support Center and the IT Resource Center to receive product specific and proactive notifications for the ExDS9100 Services. For more information go to: www.hp.com/support or: http://www.itrc.hp.com/.

Basic Installation and Startup Service
The ExDS9100 is highly factory preconfigured to provide maximum ease of installation and use. HP includes a final onsite configuration of the ExDS9100 software, testing and an orientation session to help ensure that your system provides value to your business in a short amount of time and to help orient you with the basics of ExDS9100 functionality.

Although the ExDS9100 is highly factory preconfigured there is some hardware setup required. If your customer requires assistance with the hardware setup please add this service to the order.

Protect your business beyond the warranty
When it comes to robustness and reliability, standard warranties on today's computing equipment have matured just as the technologies have matured. Good news on some fronts-but also a source of potential problems and subsequent consequences that come from depending on standard warranties alone. Standard warranty protects against product defects and some causes of downtime- but not the business. By using a standard approach to warranty uplifts, such as HP Care Pack Services, you can reduce downtime risks and be more certain of operational consistency for both mission-critical and standard business computing. Simply put, HP Care Pack Services normalize the warranty of combined products - helping you proactively guard against unplanned downtime.

HP Storage Services, the trusted business technology experts who manage your technology in action, because when technology works, business works. http://www.hp.com/hps/storage

NOTE: Care Pack Services availability may vary by product and country.

HP Care Pack Services are sold by HP and HP Authorized Service Partners:

• Services for customers purchasing from HP or an enterprise reseller are quoted using HP order configuration tools.
  
• Customers purchasing from a commercial reseller can find HP Care Pack Services at
  http://www.hp.com/go/lookuptool

For a higher return on your storage investment, HP Support Plus 24 provides integrated hardware and software support services designed specifically for your technology. Available 24x7, this 3-year combined reactive support option delivers onsite hardware support and over-the-phone software support around-the-clock. Leverage the full strength of HP Technology Services - customers can trust the services professionals at HP to work collaboratively with them, putting our strategic and technical know-how to work across their entire infrastructure.

• Improve uptime with responsive hardware and software services
  
• Cost-effectively obtain expert multivendor support
  
• Enjoy consistent service coverage across geographically dispersed sites
  
• Update HP and selected third-party software at a predictable cost
  
• Take advantage of subscription savings on software updates
  
• Increase revenue-with access to world-class expertise without headcount implications
  
• Increase customer satisfaction-with no interoperability gaps
  

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf

HP deployment is included with selected products and helps ensure a smooth installation with minimal disruption to your IT and business operations. The included deployment will help you improve the productivity of your technical staff and allow your IT resources to stay focused on their core tasks and business priorities. See warranty section for details.

As an alternative to our recommended support level, for customers who want enhanced operational effectiveness and proactive problem identification:

HP Proactive 24 Service (P24) integrates hardware and software support to help you improve the stability and operational effectiveness of your IT environment. An HP Account Manager acts as your primary point of contact to ensure that HP meets your support needs
effectively.

P24 provides the maximum value when multiple technologies in the environment (e.g. servers, storage, SAN and the network), are all covered. It provides an environment-wide view and consistent support of all of these components which affect stability of your key applications.

Choose P24 when you want to:

• enhance operational effectiveness with proactive problem identification and recommendations from HP
  
• partner with technical experts who help coordinate support, provide hands-on assistance, and share knowledge with your staff
  
• rapidly access support and expertise spanning your environment
  
• obtain personalized services tailored to your business environment and critical success factors
  
• anticipate necessary change - and execute it correctly the first time
  
• efficiently manage infrastructure resources to meet your performance objectives
  

http://h20219.www2.hp.com/services/cache/11157-0-0-225-121.html

HP Proactive Select Service

For customers who need to improve IT performance and manageability through the use of cost effective flexible proactive services:
Proactive Select - increased flexibility, minimal complexity -- Select what works for you - your package
Delivery planning + Proactive Service Credits

• Credits are used to redeem proactive services
  
• Three 'predefined' service credit levels - 30, 60,180 credits
  
• Additional credits available
  
• Available in 1,3, 4 & 5 year packages
  Reactive
  
• Utilize existing reactive services products - ranging from Next Day, through 24x7, to 6 Hour Call to Repair
  

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-3842ENN.pdf

HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop to the data center.

Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment.

Features include:

• Access to self-solve tools (including search technical knowledge base)
  
• Efficient logging and tracking of support cases
  
• Collaboration with other business and IT professionals
  
• Download of patches and drivers
  
• Access to diagnostic tools
  
• Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit http://www.hp.com/support

Consider education as an integral part of your strategy to get the best return on investment for your HP storage solution. HP offers a variety of training courses on storage software, networking, archiving and disk storage systems. Our classes are available in many delivery modalities from traditional instructor-led courses at one of our 80 training centers worldwide to on-site training customized to your needs or online. www.hp.com/learn/storage

HP Services continues to be recognized for service and support excellence by customers, partners, industry organizations and publications around the world. Recent honors and award reflect our services team's dedications, technical expertise, professionalism and uncompromising commitment to customer satisfaction. For a list of all our awards, please visit
http://h20219.www2.hp.com/services/cache/433028-0-0-225-121.html

For more information about HP Care Pack Services for Storage, please visit: http://www.hp.com/hps/storage
If you have specific questions, contact your local HP representative. Contact information for a representative in your area can be found at "Contact HP" http://www.hp.com

© Copyright 2009 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.

Windows is a US registered trademark of Microsoft Corporation. Intel is a US registered trademark of Intel Corporation.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

For hard drives, 1 GB = 1 billion bytes. Actual formatted capacity is less.