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SUSE Linux Enterprise Server operating systems from HP provide greater convenience, flexibility, and choice.
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- One-stop-shop for Linux on ProLiant
- Obtain your ProLiant servers and single part number for Linux subscription and support.
- Single point of Linux support accountability
- One stop shop support for your combined ProLiant server and Linux operating system solution.
- Linux Technical Support Excellence
- HP solves approximately 99% of support calls before engaging Linux vendors, and has expertise in debugging hardware & software driver issues with it's 6500 service professionals.
- Path to proactive support
- In addition to installation and start-up services, HP offers HP Proactive Essentials, HP Proactive 24 service, HP Critical Service and Integrated hardware/software support.
- Linux Support Renewal Process
- HP offers proactive assistance in ensuring you have up to date subscriptions and support.
- Linux Subscription management
- HP offers Co-terminus subscriptions and hardware support which can be pro-rated to expire at the same time as previously purchased subscriptions.
- Customization, configuration and integration
- HP Factory Express is a robust portfolio of flexible, pre-priced, pre-installed, configured, customized and integrated factory solutions and deployment services - supporting HP ProLiant servers with Linux.
- Tailored Purchase Options
- HP offers a broad and affordable range of version-less subscription options inc. subscription only or the ability to add 9x5, 24x7 or incident based support.
- High Performance computing Linux skus
- HP provides subscriptions specifically tailored for HPC environments, and priced accordingly.
- Linux Software Financing
- HP helps you acquire Linux solutions cost-effectively, and manage that solution throughout its lifecycle.
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View the Flash demo and learn:
- Why buy your SLES subscription from HP
- What the customer receives once they buy from HP
- How do customers register at the Novell Customer Center
- What is HP's Subscription Renewal process
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To compliment the SUSE Linux Subscriptions, the following Care Pack support offerings are available to provide customers with Software Technical Support. A full range of support services are available for this software bundle including basic support through mission critical services. View a complete description of services for Linux base solutions.
HP Renewal Process
Customers who have purchased Linux subscriptions and support directly from HP, will automatically be notified 90-120 days prior to contract expiration to renew their services. Once the services have been renewed, the customer will be sent renewed entitlements to their SLES subscriptions, a letter confirming support has been renewed, and instructions for obtaining support.
Customers who have purchased Linux subscriptions and support via a channel partner should be approached by their channel partner to renew Linux subscriptions and support. However, If a customer would like to renew directly with HP, they may contact HP using contacts information provided below.
» Online HP SLES Renewal
» United States
» Outside of USA
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Quick, easy to order service.
Media Kit
Your SUSE Linux Enterprise Server 10 Operating System comes in a single Media kit that contains:
- 1 DVD for each x86 & AMD64 and Intel64
- 4 CD for each x86 & AMD64 and Intel64
- 1 SUSE Linux Enterprise Server 10 manual guide
Subscription Card
You can purchase a subscription card with or without a media kit. The subscription card entitles you to access the Novell Customer Centre whereby you can download the SLES operating system.
You can purchase either a 1 or 3 year subscription.
This Protection Registration Card enables access to the product updates (Novell Customer Center). You must provide the codes listed on the card at the following web site: www.novell.com/reg
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| 416058-B21 |
Download any SUPPORTED SLES by HP & Novell from the SUSE Portal |
1 year subscription |
1 CPU |
No |
SLES Entry Level Server up to 1 CPU for ProLiant Servers (x86 32/64bit); 1 Year Subscription Only; No Media |
No, contact your HP Sales Representative |
List of ProLiant Servers |
| 416059-B21 |
Download any SUPPORTED SLES by HP & Novell from the SUSE Portal |
3 year subscription |
1 CPU |
No |
SLES Entry Level Server up to 1 CPU for ProLiant Servers (x86 32/64bit); 3 Year Subscription Only; No Media |
|
No, contact your HP Sales RepresentativeList of ProLiant Servers |
| 416060-B21 |
Download any SUPPORTED SLES by HP & Novell from the SUSE Portal |
1 year subscription |
2-32 CPU |
No |
ProLiant Servers & BladeSystem Servers (x86 32/64bit); 1 Year Subscription Only; No Media |
No, contact your HP Sales Representative |
List of ProLiant Servers |
| 416061-B21 |
Download any SUPPORTED SLES by HP & Novell |
3 year subscription |
2-32 CPU |
No |
ProLiant Servers & BladeSystem Servers (x86 32/64bit); 3 Year Subscription Only; No Media |
No, contact your HP Sales Representative |
List of ProLiant Servers |
| 416062-B21 |
Download any SUPPORTED SLES by HP & Novell |
1 year subscription |
2-32 CPU |
No |
HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 1 Year Subscription Only; No Media |
No, contact your HP Sales Representative |
List of ProLiant Servers |
| 416063-B21 |
Download any SUPPORTED SLES by HP & Novell |
3 year subscription |
2-32 CPU |
No |
HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 3 Year Subscription Only; No Media |
No, contact your HP Sales Representative |
List of ProLiant Servers |
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| 452562-B21 |
Download any SUPPORTED SLES by HP & Novell from the SUSE Portal |
1 year subscription |
2-32 CPU |
No |
ProLiant Servers & BladeSystem Servers (x86 32/64bit); 3 Year Subscription Only; No Media |
9x5 Software Telephone Support; if you would like incident based support contact your HP Sales Representative |
List of ProLiant Servers |
| *452563-B21 |
Download any SUPPORTED SLES by HP & Novell |
3 year subscription |
2-32 CPU |
No |
ProLiant Servers & BladeSystem Servers (x86 32/64bit); 3 Year Subscription Only; No Media |
9x5 Software Telephone Support; if you would like incident based support contact your HP Sales Representative |
List of ProLiant Servers |
| *452564-B21 |
Download any SUPPORTED SLES by HP & Novell |
1 year subscription |
2-32 CPU |
No |
*HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 1 Year Subscription Only; No Media |
9x5 Software Telephone Support; if you would like incident based support contact your HP Sales Representative |
List of ProLiant Servers |
| *452565-B21 |
Download any SUPPORTED SLES by HP & Novell |
3 year subscription |
2-32 CPU |
No |
*HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 3 Year Subscription Only; No Media |
9x5 Software Telephone Support; if you would like incident based support contact your HP Sales Representative |
List of ProLiant Servers |
| 456041-B21 |
Download any SUPPORTED SLES by HP & Novell from the SUSE Portal |
1 year subscription |
2-32 CPU |
No |
ProLiant Servers & BladeSystem Servers (x86 32/64bit); 1 Year Subscription Only; No Media |
24x7 Software Telephone Support; if you would like incident based support contact your HP Sales Representative |
List of ProLiant Servers |
| 456042-B21 |
Download any SUPPORTED SLES by HP & Novell |
3 year subscription |
2-32 CPU |
No |
ProLiant Servers & BladeSystem Servers (x86 32/64bit); 3 Year Subscription Only; No Media |
24x7 Software Telephone Support; if you would like incident based support contact your HP Sales Representative |
List of ProLiant Servers |
| *456043-B21 |
Download any SUPPORTED SLES by HP & Novell |
1 year subscription |
2-32 CPU |
No |
*HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 1 Year Subscription Only; No Media |
24x7 Software Telephone Support; if you would like incident based support contact your HP Sales |
List of ProLiant Servers |
| *456044-B21 |
Download any SUPPORTED SLES by HP & Novell |
3 year subscription |
2-32 CPU |
No |
*HP BladeSystem Servers (non Integrity Servers) (x86 32/64bit); 3 Year Subscription Only; No Media |
24x7 Software Telephone Support; if you would like incident based support contact your HP Sales |
List of ProLiant Servers |
* HP & Novell gives customers the choice of either buying a SUSE subscription license for each blade server or buying a SUSE subscription license for the entire Blade Chassis.
- If customer chooses to buy a SUSE license for each single blade then the regular server price sku applies since single blades are servers.
- On the other hand, the SUSE Chassis subscription license is calculated by ((Max# blades per Chassis) x (regular server price) divided by 2. The Blade Chassis can run SLES on all the blade servers that the chassis can hold.
Therefore if a customer is populating more than 1/2 of the available chassis slots with SUSE blade servers, then the Blade Chassis license is the way to go. If the customer is only installing one or two SUSE blade servers and using the other chassis slots for other blades like Red Hat or Windows or any other kind of blade then the individual SUSE license for each server makes better sense.
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Novell Customer Center is an online interface that makes it easy to manage your business and technical interactions with Novell. From one location, you can review the status of all your Novell products, subscriptions and services—and obtain critical Linux updates and support. Novell Customer Center combines the innovative tools and automated services you need to ensure licensing compliance and reduce systems-management costs.
What are the key advantages of Novell Customer Center?
As a Novell Customer Center user, you'll benefit from automated registration for new SUSE Linux Enterprise products; manual access to patches and updates for all shipping SUSE Linux Enterprise products; order-history logs for all Novell products, subscriptions and services; entitlement visibility for all SUSE Linux Enterprise subscriptions; the ability to view Linux subscription-renewal status; and subscription renewals via partners or Novell.
Who benefits from using Novell Customer Center?
Because Novell Customer Center is primarily focused on managing your business relationship with Novell, it addresses the needs of organizations' purchasers, IT administrators and IT directors.
What is the relationship between Novell Customer Center and HP?
Novell Customer Center allows both Novell and HP to better serve Novell customers. If you have purchased products from a HP, you will have the option to renew through that partner. In addition, you can allow your solution partner to manage products and subscriptions on your behalf by granting them access to selected company subscriptions and systems.
Does Novell Customer Center replace Customer Care and the SUSE Portal?
Yes, it does replace the former portals, although both of these Web sites will continue to exist for a short time while you and other customers migrate to the new site.
For more information on the Novell Customer Center.
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