| General |
| Q1. |
What is HP ProLiant Onboard Administrator? |
| A1. |
ProLiant Onboard Administrator, powered by the Integrated Lights-Out 2 management processor is embedded management functionality that simplifies server setup, health monitoring, power and thermal control, and remote administration of ProLiant ML, DL, and BL servers. ProLiant Onboard Administrator functions without additional software and functionality can be accessed from anly location via a web browser. End users can extend the remote administration functions of ProLiant Onboard Administrator with iLO Advanced and iLO Advanced for BladeSystem.
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| Q2. |
What are HP iLO Advanced and iLO Advanced for BladeSystem? |
| A2. |
HP iLO Advanced is the most complete remote management experience you can have with your ProLiant server. HP iLO Advanced provides powerful visual access of your remote server through the graphical remote console, regardless of the server’s location or your location. iLO Advanced also provides a number of other benefits such as the ability to cap server power, automatically capture video footage of server events like the last boot and last fault, allow for global team collaboration for up to four users, ability to deploy images, fixes, etc with virtual media, and much more. HP iLO Advanced for BladeSystem provides the same level of comprehensive remote management to your ProLiant BladeSystem server blade. |
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| Q3. |
How can HP iLO Advanced benefit my business? |
| A3. |
HP iLO Advanced provides full remote control of a ProLiant server without compromise for routine administration or occasional maintenance. It eliminates more trips to remote ProLiant servers than any other remote control solution because it enables full remote control when the system is powered off, starting up, distressed or operating normally. With iLO Advanced, you can perform virtually any task remotely as if you were at the server using its keyboard, mouse and monitor, power button and floppy, CD/DVD or USB key. iLO Advanced can also automatically capture video footage every time the server boots up, and every time the server has a fault sequence (like a bluescreen). Multiple server administrators can even view and share control of the system console to collaboratively troubleshoot and administer ProLiant servers.
HP iLO Advanced puts you in control whether the remote system is powered off, distressed or running normally. It is the single, remote control solution that dramatically reduces the need to travel to a server or to find qualified local support when responding to a problem or performing routine administration of hardware, firmware or software.
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| Q4. |
What are the new capabilities of ProLiant Onboard Administrator? |
| A4. |
ProLiant Onboard Administrator, powered by iLO 2 version 1.75, provides support for ProLiant G6 servers, extends Dynamic Power Capping to all iLO 2 enabled G6 servers, enables power supply high efficiency mode, and intelligent fan control. |
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| Q5. |
What servers support ProLiant Onboard Administrator, iLO Advanced and iLO Advanced for BladeSystem? |
| A5. |
iLO Advanced is supported on all iLO 2 based ProLiant ML, DL, and BL servers. |
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| New Licensing for iLO Advanced and Advanced for BladeSystem |
| Q1. |
What is new with iLO Advanced and iLO Advanced for BladeSystem licensing? |
| A1. |
Beginning December 15 2008, all iLO Advanced and iLO Advanced for BladeSystem licenses will include one year of 24x7 technical support, as well as one year of rights to new features in iLO. This will provide iLO Advanced and iLO Advanced for BladeSystem customers with direct access to product expertise to help through any issue they encounter. Options also exist to extend this from one year to three, four, or five years. Once this contract is complete, HP Services is proactively contact customers regarding renewal options.
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| Q2. |
Will there be any changes to the iLO Advanced part numbers or licenses after adding technical support and updates? |
| A2. |
Yes, in conjunction with these changes, the part numbers for new single server, multiple server flexible quantity, and tracking licenses have changed. On December 15 2008, all license orders will require the use of the new part numbers. The only exception involves tracking license orders associated with AKA's completed prior to December 15 2008. In these cases, customers may continue to place orders for tracking licenses with pre-December 15 2008 part numbers through the duration of those contracts.
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| Q3. |
I am already an iLO Advanced customer – how can I benefit from technical support and updates? |
| A3. |
Every new iLO Advanced or iLO Advanced for BladeSystem license that is purchased on or after December 15 2008 will have one year of technical support and updates included in the license price. Existing customers can contact their HP representative regarding transitional care packs to benefit from technical support and updates.
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| Q4. |
Why is HP making these changes? |
| A4. |
These changes bring Insight Control and iLO 2 licensing in line with standard industry practices for software licensing and HP's own software licensing practices. In addition they will allow HP to continue to provide innovative, industry leading remote management functionality to ProLiant customers. |
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| Q5. |
What options exist to license iLO Advanced and iLO Advanced for BladeSystem? |
| A5. |
HP iLO Advanced and iLO Advanced for BladeSystem can be purchased as standalone licenses for a single server, multi-server, flexible quantity, or tracking licenses. Additionally, customers may purchase HP Insight Control suites or HP Insight Dynamics suites, which include the iLO Advanced option, along with other products providing datacenter level monitoring, deployment, power management, virtual machine management, and much more. Additionally, an upgrade is available for existing iLO Advanced customers to upgrade to HP Insight Control suite. For more information visit http://www.hp.com/go/InsightControl. |
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| Security and Standards Support |
| Q1. |
What security features with ProLiant Onboard Administrator/ iLO 2 management processors? |
| A1. |
ProLiant Onboard Administrator, powered by the iLO 2 management processor, provides basic remote management functions for ProLiant servers in any location. Purchase iLO Advanced or iLO Advanced for BladeSystem to unlock the full remote administration potential of ProLianrt Onboard Administrator
- Up to 12 locally stored user accounts with unique user names and passwords
- Industry standard Secure Socket Layer (SSL), and interfaces are secured from an encryption and authentication perspective.
- Dedicated network connectivity enables a physically isolated "management subnetwork." In addition, VLAN tagging can be used to logically isolate the dedicated network connection as well as the iLO 2 shared network port.
For more information about the extensive iLO 2 security, download the white paper, Integrated Lights-Out Security.
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| Q2. |
What is WS Management? |
| A2. |
Web Services Management (WS Management) is an emerging standard for programmatic interfaces used to manage systems over a standard networks. It is part of the Server Management Architecture for Server Hardware (SMASH) initiative of the Distributed Management Task Force, Inc. (DMTF) which will provide a common way for heterogeneous systems and applications to access and exchange management information across an IT infrastructure. iLO 2 and other management processors have traditionally used proprietary XML programmatic interfaces to provide scalable, automated interaction with other systems and applications. HP is committed to delivering products that enable improvements in data center efficiency using standards such as SMASH and WS Management. HP will deploy SMASH technology across the entire line of ProLiant and Integrity servers and will include WS-Management support across ProLiant and other HP servers. |
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| Enabling iLO Advanced |
| Q1. |
How are the iLO Advanced features enabled on iLO 2 management processors? |
| A1. |
There is no additional software installation required to upgrade iLO 2 standard features to iLO Advanced or iLO Advanced for BladeSystem. All the firmware required for iLO Advanced and iLO Advanced for BladeSystem comes shipped on ProLiant and ProLiant BladeSystem servers. iLO Advanced and iLO Advanced for BladeSystem are achieved simply by entering a license key. The license key can be entered using the iLO 2 browser, command line or scripting interfaces to automatically activate iLO 2 Advanced..
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| Q2. |
Can I use iLO Advanced license keys on iLO 2 and iLO management processors? |
| A2. |
Yes. The iLO Advanced keys are designed to conveniently activate features on either management processor. So, while different features may be activated, a new iLO Advanced key can be used on a new ProLiant server or one that was purchased in 2002.
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| Q3. |
How can I evaluate iLO Advanced or iLO Advanced for BladeSystem on my ProLiant server or ProLiant BladeSystem? |
| A3. |
Yes. Visit www.hp.com/go/TryInsightControl, select “Click here to register”, and select the iLO product you wish to evaluate. You can temporarily activate all iLO Advanced features on your server for 60 days. Only one 60 day trial is permitted per server. |
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| ProLiant Onboard Administrator |
| Q1. |
How HP ProLiant Onboard Administrator different from iLO? |
| A1. |
HP ProLiant Onboard Administrator is a superset of iLO. ProLiant Onboard Administrator incorporates functionality delivered through the iLO management processor as well as functionality delivered through the BIOS and other onboard instrumentation and control sources. Customers wishing to unlock the full remote management capabilities of the ProLiant Onboard Administrator will continue to purchase iLO Advanced and iLO Advanced for BladeSystem.
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| Q2. |
Will there be any SKU or part number changes related to the introduction of ProLiant Onboard Administrator? |
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No, there will be no SKU or part number changes related to the introduction of ProLiant Onboard Administrator. Customers who currently purchase iLO Advanced to take advantage of functionality such as Graphical Remote Console, Virtual Media, and Dynamic Power Capping will continue to purchase the same part number they have purchased to date. |
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| Q3. |
Will the introduction of ProLiant Onboard Administrator have any impact on iLO Advanced Technical Support and Update (TS&U) service? |
| A3. |
No, since there will be no new license SKUs introduced in conjunction with the ProLiant Onboard Administrator announcement, TS&U SKUs and part numbers will not change. Customers who purchase iLO Advanced will continue to receive one year of Software Technical Support and Updates with their initial license purchase with the option of extending coverage to 3, 4, or 5 years. Features of the ProLiant Onboard Administrator that are included with the ProLiant server purchase will be covered under the ProLiant server warranty. |
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