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HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X 7, so you can spend less time solving problems and more time focused on your business. You can have your systems remotely monitored for hardware failure using secure technology that's been proven at thousands of companies around the world. In many cases, you can avoid problems before they occur. There are two HP Insight Remote Support solutions:
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Quick Links
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Related Products
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For small and midsize environments:
HP Insight Remote Support Standard provides basic remote monitoring, notification/advisories and service dispatch and can be installed on a shared HP ProLiant Windows application server. This software supports server and storage devices and is optimized for environments with 1-50 servers. Ideal for customers who do not need proactive service delivery and integration with a management platform.
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For midsize and large environments: HP Insight Remote Support Advanced is integrated with
HP Systems Insight Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network and SAN environments, plus selected Dell,
Sun and IBM Windows servers that have a support obligation with HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements.
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Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
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Regional Transportation Commission of Washoe County, Nevada
"Insight Remote Support ultimately saves us time and money by resolving issues faster and detecting problems to avoid disruption of our business operations. The benefits of this new software allow for reduced downtime, and when or if hardware issues occur, we are able to restore and minimize our downtime."
- John Ponzo, I.T. Analyst
GE Healthcare
"HP Insight Remote Support adds a very high level of connectivity and report ability to any environment. Building a transparent network with full visibility to any potential errors should be the goal of any IT department. Insight Remote Support can help you achieve this."
- Josh Cash, Site Support Specialist
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