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Are you spending more time diagnosing and troubleshooting problems, and spending less time focusing on your business? Remote support can help you shift the budget mix from operations to business innovation.
What is remote support?
Remote support is the use of software to remotely monitor, troubleshoot and facilitate problem resolution for your hardware infrastructure - servers, storage and network devices. HP Insight Remote Support is HP's remote support solution for businesses.
Continuously monitoring your environment 24x7, this solution proactively alerts you to potential problems, and troubleshoots for you when problems occur.
With accurate diagnostics, information is sent to HP support staff or Authorized Partners, who will determine if the problem can be resolved immediately or if an onsite visit is required.
Select from HP Insight Remote Support 7.0 (for HP ProLiant Gen8 Servers only),
HP Insight Remote Support Standard (for environments with 1-50 devices and a limited IT staff) or HP Insight Remote Support Advanced (for environments with up to 3,250 devices or with an HP Mission Critical Services contract).
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Regional Transportation Commission of Washoe County, Nevada
"Insight Remote Support ultimately saves us time and money by resolving issues faster and detecting problems to avoid disruption of our business operations. The benefits of this new software allow for reduced downtime, and when or if hardware issues occur, we are able to restore and minimize our downtime."
- John Ponzo, I.T. Analyst
GE Healthcare
"HP Insight Remote Support adds a very high level of connectivity and report ability to any environment. Building a transparent network with full visibility to any potential errors should be the goal of any IT department. Insight Remote Support can help you achieve this."
- Josh Cash, Site Support Specialist
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