| Cost of Solution |
Available at no additional charge for warranty, HP Care Pack Service, and contractual support agreements |
Available at no additional charge for warranty, HP Care Pack Service, and contractual agreements |
| Installation |
Available as a download package from HP Software Depot or as part of the Insight Control suite/Management suite |
Bundled with the HP SIM Installation. Available as a HP SIM download package or as part of the Insight Control suite |
| Security |
Based on standard Internet security protocols as frequently used for applications like home banking |
Based on standard Internet security protocols as frequently used for applications like home banking |
| Monitored Environment Size |
Ideal for environments with 1-50 servers |
Optimized for up to 1400 monitored devices |
| Hosting Device |
Windows ProLiant server that can be shared with other applications |
Dedicated server required to host both HP SIM and RSP |
| Remote Capabilities |
- 24 x 7 remote monitoring
- Automated event detection and reporting without any manual intervention
- Automatic service dispatch, based on device’s warranty, HP Care Pack Service or contract definition
|
- 24 x 7 remote monitoring
- Automated event detection and reporting without any manual intervention
- Automatic service dispatch, based on device’s warranty, HP Care Pack Service or contract definition
- Ability to view warranty and contract details for all discovered HP devices
Needs local onsite expertise for installation.
|
| Proactive Services |
Not available |
Additional capabilities to deliver proactive services such as health checks, availability, patching etc. Available for HP Mission Critical and Proactive Services customers |
| Software Updates |
Managed automatically |
Managed automatically |
| Problem Resolution |
Detailed problem resolution information, including part location in device
|
Integrated into HP Systems Insight Manager, which allows simplification of the customer’s IT support processes. Ability to intelligently integrate with HP Operations Manager. Simple event notification with other management applications possible |
| Products Supported |
- HP ProLiant Servers
- HP Integrity Servers
- HP 9000 Servers
- HP BladeSystem Enclosures
- HP EVA Storage
- HP Attached Storage and Blades
|
- HP ProLiant Servers
- HP Integrity Servers
- HP 9000 Servers
- HP BladeSystem Enclosures
- HP EVA Storage
- HP Alpha Servers
- Selected non-HP servers
- HP Modular Cooling System
- HP Dynamic Smart Cooling
- HP StorageWorks XP Disk Array
- HP StorageWorks Arrays
- HP StorageWorks SAN Switches
- HP StorageWorks Storage Servers
- HP StorageWorks Storage Blades
- HP StorageWorks Virtual Library Systems
- HP StorageWorks Tape Libraries
- HP Rack Mountable and Tower UPS
- Network devices (e.g. HP ProCurve or Cisco devices)
|
Printable version
