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New Servers Appear Under "All Computers" Instead Of "New Computers"

Article: 13

Applies to: All releases

If a server is deleted from the Deployment Server Console and then immediately powered on so it PXE boots to the Deployment Server, the server may appear under All Computers instead of New Computers. The reason is the Altiris PXE service maintains a data cache to speed communication with PXE clients. The PXE service may not be able to clear the cache fast enough to clear a deleted server from its list of known computers. The PXE service therefore recognizes the server as an existing server instead of a new one.

To resolve this issue, either:

Wait a few minutes before powering the deleted server back on,
Clear the PXE service cache by restarting the PXE service before powering the deleted server back on, or
Move the new computer from All Computers to New Computers.

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