| General |
| Q1. |
Is HP Client Virtualization with Citrix XenDesktop an HP product? How different is this offering from XenDesktop solution provided by Citrix? |
| A1. |
- HP Client Virtualization with Citrix XenDesktop is a joint product between HP and Citrix.
- The HP offering is an end-to-end client virtualization solution based on the best managed and virtualization-ready HP ProLiant and BladeSystem servers, HP Storage storage, HP Thin Client access devices and Citrix’s proven virtualization platform.
- When the solution is purchased from HP, HP provides services and support for the entire offering - Servers, storage, thin clients and both virtualization as well as management software.
- HP also qualifies the Citrix infrastructure software on a wide range of servers and storage platforms that allows customers to deploy their VDI infrastructure on the server of their choice. HP also qualifies Thin Clients to be supported with Citrix Desktop Delivery Controller.
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| Q2. |
How is the new XenDesktop 4 different from the other available client virtualization products? |
| A2. |
HP Client Virtualization with Citrix XenDesktop is built on an open architecture to offer customers the choice and flexibility of virtualization platform and endpoint devices. The new XenDesktop 4 includes full capabilities of XenApp and can deliver everything from a single application to a complete Windows desktop experience to any user, anywhere. Application virtualization is essential to reducing desktop management costs. With application virtualization, IT can manage fewer, simpler desktop images, eliminate system conflicts, and reduce application regression testing. Whether users are basic task workers or on-the-go mobile workers, desktops and applications are made available as simple, on-demand services that are centrally managed. |
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| Q3. |
What are the key changes in HP Client
Virtualization with Citrix XenDesktop 4? |
| A3. |
XenDesktop 4 will be sold in VDI, Enterprise and Platinum Editions:
- Citrix XenDesktop™ 4, VDI Edition – for scalable VDI desktop implementations with Citrix HDX™ technology
- Citrix XenDesktop™ 4, Enterprise Edition – enterprise-class desktop virtualization with on-demand apps and FlexCast™
- New XenDesktop 4 with full capabilities of XenApp - HP
Client Virtualization with Citrix XenDesktop 4 (Enterprise
and Platinum editions) include on-demand application delivery using XenApp,
being able deliver everything from a single application to a complete Windows desktop experience to any user, anywhere.
- User Licensing - Citrix XenDesktop 4 pricing and licensing is changing to align with desktop licensing models. With this new release, XenDesktop will be offered on a “user license”, replacing the “concurrent virtual desktop” license.
- Introducing Platinum edition - HP now provides a new Platinum edition for XenDesktop. This end-to-end virtual desktop (VDI) and desktop management solution is feature rich and provides virtual application delivery, for the most flexible user access, complete performance monitoring and QoS capabilities. With this new edition, customers now have the choice of 2 editions – Enterprise and Platinum. Upgrade SKUs are available to assist with moves from one edition to another.
- Get complete Citrix XenServer and Citrix Essentials for XenServer, Enterprise Edition -
HP Client Virtualization with Citrix XenDesktop now includes the retail version of Citrix XenServer and Citrix Essentials for XenServer, Enterprise edition. The latest XenServer 5.5 enables easier management and broader integration with enterprise systems. The Essentials for XenServer, Enterprise Edition provides integration with native storage services, workload balancing, high availability and performance monitoring and reporting.
- XenDesktop 4 also delivers improved end-user experience, better security and easy management.
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| Q4. |
How can I compare the 3 editions – VDI, Enterprise and Platinum, available for
HP Client Virtualization with Citrix XenDesktop? |
| A4. |
Please refer to the QuickSpecs for the complete details of components of each of the
3 editions.
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| Availability And Purchase |
| Q1. |
Where can I purchase HP Client Virtualization with Citrix XenDesktop? |
| A1. |
The solution is available for purchase directly from HP and from authorized HP resellers.
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| Q2. |
How can I try the HP Client Virtualization offering with Citrix XenDesktop? |
| A2. |
- A free Express edition is available at the Citrix website. This comes without the HP value add but can be used to get a trial. This express edition is available at this website.
- The VDI edition is a low cost pack available for purchase. Ideal for scalable VDI desktop implementations, it can be purchased directly from HP or authorized resellers.
- Once satisfied with the Express or Standard editions, customers can choose to upgrade to Enterprise or Platinum edition by an easy purchase of upgrade license. Upgrade options are available to move from VDI to Enterprise or Platinum and from Enterprise to Platinum edition.
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| Service Warranty |
| Q1. |
What service warranty and support is available with the product? |
| A1. |
- HP serves as the single point of contact for HP Client
Virtualization with Citrix XenDesktop and provides 1 year 9x5 support services and upgrades bundled with every purchase.
- Options are available to upgrade to 24x7 and multi-year support at time of support renewal.
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| Q2. |
Should I contact HP or Citrix for any technical/ support issues on
HP Client Virtualization with Citrix XenDesktop? |
| A2. |
HP serves as a single point of contact for the entire offering. Please contact HP services for any technical/ support issues.
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| Technical |
| Q1. |
What is desktop streaming? |
| A1. |
Desktop streaming enables the centralization of desktop management in the data center for standardized PCs on the LAN. When users turn on their endpoint device, the desktop is streamed from the golden master image and all the processing occurs on the local device. This offers a way to get the TCO advantages of centralization, using minimal server infrastructure, when you have standardized PC hardware or thin clients with the CPU and RAM t0 run a desktop OS.
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| Q2. |
How have we achieved 2X scalability in XenDesktop? |
| A2. |
- Single server scalability allows a single server can now host twice as many virtual desktops as previous versions, while still offering enterprise class, bare metal performance.
- Resource pools which can now include double the number of servers, enable larger desktop groups to share common resources dynamically and optimizing utilization.
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| Q3. |
What edition of Citrix XenServer is included in
HP Client Virtualization with Citrix XenDesktop? |
| A3. |
HP Client Virtualization with Citrix XenDesktop 4 includes Citrix XenServer 5.5.
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| Q4. |
Which SmartCards are supported by XenDesktop? |
| A4. |
XenDesktop 4 supports Common Access Cards (used by government and the defense industry) and USB smartcard tokens. In XenDesktop, the endpoints must be Windows-based. In addition, pass-through authentication is enabled for applications that are locally resident on the virtual desktop (installed or streamed).
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