Solaris^® 10 Subscriptions and Support for HP ProLiant and BladeSystem Servers

• BladeSystem Server
• DL Server
• ML Server

Software Technical Support services
HP Software Support brings your team prompt, reliable advice on software features and use, problem diagnosis and resolution, software defect identification and installation-related issues. Your calls are automatically routed to specialists with the appropriate skill-sets. Your staff also has direct Web access to comprehensive support information. And established escalation procedures let you enlist specialized expertise from HP and selected third-parties.  

Features include

• Access to technical resources
• Problem analysis and resolution
• Escalation management
• Software features and operational support
• Problem isolation
• Installation advisory support
• Access to software patches and bug fixes
• Choice of 9x5 or 24x7 coverage window and 1 and 3 years

Combined hardware/software support

Through proven services such as HP Support Plus experienced engineers work with you to help resolve complex hardware/software interoperability issues and identify potential problem areas. These activities are key to defusing productivity-sapping downtime across your infrastructure. 

Also available: complete migration/modernization assistance 

Need specialized expertise for larger technology transition efforts? HP can provide it. EDS, an HP company, offers targeted application migration and modernization services to help you move smoothly to new hardware platforms or get your server applications up-and-running right.