| |
| Q1. |
What is HP announcing? |
| A1. |
HP is expanding its relationship with Sun by
distributing Solaris 10 Subscriptions with support from HP Technology Services on certified ProLiant servers and by elevating Solaris 10 to ProLiant’s
lineup of key operating environments, joining Microsoft, Red
Hat, and Novell. |
| |
| Q2. |
In what ways will HP and Sun expand their relationship? |
| A2. |
HP and Sun will work together to enhance the customer experience for Solaris on ProLiant servers. HP will increase its participation in the OpenSolaris community. And both companies will work together to expand demand for Solaris and OpenSolaris in existing and new markets. |
| |
| Q3. |
How does this agreement between HP and Sun differ from the agreement that Sun has with Dell and IBM? |
| A3. |
The HP/Sun Solaris agreement will provide HP the right to offer L1 and L2 Solaris support. Existing Solaris OEM agreements only allow OEMs to
distribute Sun Solaris suscriptions support. HP Technology Services will offer a full support portfolio of services on Solaris 10 starting with Solaris subscriptions hard bundled with software technical support. |
| |
| Q4. |
What is the benefit of this agreement to customers? |
| A4. |
HP becomes the single point of purchase, contact, and accountability.
- The entire Solaris operating environment (servers, software, storage, subscriptions, support, and services) can be conveniently purchased from HP leading to faster times to better business outcomes
- HP will own issue resolution for the entire operating environment,
leading to greater confidence and greater peace of mind allowing
the customer to better manage risk
- By standardizing on a single vendor there is less hassle (place only one purchase order) and easier infrastructure management (work with one vendor for issue resolution) resulting in lower costs
|
| |
| Q5. |
Why is HP entering into this agreement with Sun? |
| A5. |
HP and Sun are responding to customer demand for HP to
distribute Solaris Subscriptions and provide software technical support for the Solaris 10 Operating System on the HP ProLiant server platform. |
| |
| Q6. |
What problems does this agreement solve for customers? |
| A6. |
Customers want to know that HP and Sun will work together to support their Solaris operating environment over time. The ability to purchase Solaris subscriptions from HP with support from HP Technology Services gives customers the option for a single point of contact. The agreement gives customers confidence in HP as a complete supplier for their Solaris operating environment. |
| |
| Q7. |
What will HP and Sun provide as a result of this agreement? |
| A7. |
In addition to distributing Solaris Subscriptions and providing software technical support, Sun and HP will work together to enhance the customer management, installation, and maintenance experience for Solaris
on ProLiant servers. HP will actively participate in the OpenSolaris community and HP and Sun will work together to expand demand for Solaris into new markets. |
| |
| Q8. |
What support services will be available for Solaris 10
? |
| A8. |
HP Technology Services will offer our full support portfolio of support services on Solaris 10 starting with Solaris subscriptions hard bundled with either 9x5 or 24x7 software technical support through hardware/software environmental services including Support Plus, Support Plus 24, Proactive 24 and Critical Service. |
| |
| Q9. |
What effect does this announcement have on HP-UX and Integrity servers? |
| A9. |
None. HP-UX is HP's strategic UNIX and runs on our mission critical Integrity line of servers. Integrity servers will not support Solaris. HP has the right UNIX strategy and is deeply committed to growing both the HP-UX and Integrity market. |
| |
| Q10. |
Why is HP offering Solaris 10 subscription with support from HP Technology Services? |
| A10. |
HP is responding to customer demand for HP to distribute Solaris on ProLiant servers and provide a single point of purchase, contact, and accountability. |
| |
| Q11. |
When will Solaris 10 subscription with support from HP Technology Services be available? |
| A11. |
Solaris 10 Subscriptions with software technical support from HP Technology Services are available from HP for purchase as of April 1st, 2009. |
| |
| Q12. |
Does this agreement signal a change in HP’s HP-UX strategy? |
| A12. |
Signing this agreement in no way affects or changes HP’s HP-UX strategy. HP has the right strategy and is deeply committed to growing both the HP-UX and Integrity market. |
| |
| Q13. |
Can HP help migrate/modernize the applications over to Solaris on ProLiant
servers and blades platforms? |
| A13. |
Yes, EDS, an HP company has a very mature offering called Applications Modernization Services that can assist clients with enabling applications to operate on Solaris ProLiant platforms. |
| |
| Q14. |
What is OpenSolaris and will HP support it? |
| A14. |
The Solaris ecosystem consists of a dual distribution strategy - the Solaris OS release and the open source OpenSolaris OS release. Each is focused at different customer requirements. Sun presents the free and open Solaris OS as their enterprise-class offering with long release cycles and high levels of support. OpenSolaris is aimed at the web economy, is delivered with a much shorter release cycle (every 6 months) and will contain the latest Solaris technical innovations. Solaris will always lag OpenSolaris. The OpenSolaris community is where the next generation of Solaris is being built and tested and the OpenSolaris OS is where to find the latest results of these efforts.
HP Technology Services will not support OpenSolaris. OpenSolaris subscriptions and support are available directly from Sun.
|
| |
| Q15. |
Where can I go to find Solaris certified ProLiant servers? |
| A15. |
A list of Solaris certified ProLiant servers can be found at
www.hp.com/wwsolutions/solaris and on Sun’s Hardware Compatibility List. |
| |
Printable version
