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The Business Value of Virtualization

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HP has the capabilities to provide integrated end to end solutions for client virtualization and serves as the one stop shop for the customer. The solution is based on the best in class ProLiant and Blade server platform and also offers storage and thin client solutions with management software for physical and virtual infrastructure.

Product Information

» Overview & Features
» Key Benefits
» Questions & Answers

Questions

General
1. What are the components of VMware View?
2. What if I have lost Partner Activation Code(PAC) for VMware software from HP?
Availability and Purchase
1. Is HP Client Virtualization with VMware View an HP product? How different is it from VMware View purchased directly from VMware?
2. Where can I purchase HP Client Virtualization with VMware View?
3. How can I try the HP Client Virtualization offering with VMware View?
Service Warranty
1. What service warranty and support is available for the product?
2. What services are available for a customer to deploy a Client Virtualization solution?
3. Who do I call for service and support?
 

Answers

General
Q1. What are the components of VMware View?
A1.

VMware View is an end-to-end solution for any company, large or small. A typical VMware View environment encompasses the following components: 

  • vSphere Desktop: The VMware View solution leverages the proven VMware vSphere virtualization software to consolidate desktop environments on to servers in the data center. Support for VI 3 ends with View 5.0
  • vCenter Desktop: VMware View makes the testing, provisioning and support of applications and desktops much easier and less costly. From a central location you can deliver, manage and update all of your Windows desktops and applications in minutes
  • VMware Infrastructure: The VMware View solution leverages the proven VMware Infrastructure software to consolidate desktop environments on to servers in the data center. Depending on the version of View, it may include either VI 3.5 or vSphere 4.0. Please refer to QuickSpecs for complete details
  • View Manager: View Manager is an enterprise class desktop management solution, which streamlines the management, provisioning and deployment of virtual desktops. Users securely and easily access virtual desktops hosted on VMware Infrastructure 3, Terminal Servers, Blade PCs or even remote physical PCs through View Manager. Virtual desktop upgrading and patching are done centrally from a single console so you can efficiently manage hundreds or even thousands of desktops—saving time and resources
  • View Composer uses VMware Linked Clone technology to rapidly create desktop images that share virtual disks with a master image to conserve disk space and streamline management. User data and settings are separated from the desktop image, so they can be administered independently. All desktops that are linked to a master image can be patched or updated simply by updating the master image, without affecting users’ settings, data or applications. This reduces storage needs and costs by up to 70% while simplifying desktop management. View Composer is included only in the Premier Edition
  • View Persona Management enables customers to enable a dedicated desktop experience while deploying floating desktops by preserving the user persona between sessions. View Persona Management is different than Roaming Profiles and has no dependence on roaming profiles but works seamlessly with existing roaming profiles deployments at customer sites
  • Local Mode: The VMware View Client with Local Mode allows end-users to run managed virtual desktops locally without a network connection. Offline users can synchronize desktop changes back to the data center when they return to the network. The entire contents of the desktop are secure within an encrypted desktop image while all existing IT security policies for that virtual desktop continue to be applied and enforced regardless of network connection
  • vShield Endpoint: Integration of VMware View with vShield Endpoint enables centralized anti-virus and anti-malware (AV) solutions. This integration helps to minimize the risk of malware infection and simplifying antivirus administration
  • ThinApp: ThinApp application virtualization software decouples applications from operating systems and packages them into an isolated and encapsulated file. This allows you to run multiple versions of applications on a single desktop without conflict, or the same version of an application on multiple operating systems without modification. Reduce storage needs for virtual desktops and simplify application management by streaming applications packaged with ThinApp from a centralized server or a shared network drive. It is included only in the Premier Edition
Q2. What if I have lost Partner Activation Code(PAC) for VMware software from HP?
A2.

Lost/misplaced PAC will not be replaced after six months from day of purchase. In case you have lost/misplaced PACs within six months of purchase, please contact HP with any or all of the following:
a) Invoice
b) Purchase order and HP will issue PACs on validation

 
Availability and Purchase
Q1. Is HP Client Virtualization with VMware View an HP product? How different is it from VMware View purchased directly from VMware?
A1.
  • HP Client Virtualization with VMware View is a joint product between HP and VMware
  • The HP offering is an end-to-end client virtualization solution based on the best managed and virtualization-ready HP ProLiant and BladeSystem servers, HP Storage, HP Thin Client access devices and VMware's proven virtualization platform
  • When the solution is purchased from HP, HP provides services and support for the entire offering: servers, storage, thin clients and virtualization as well as management software
  • HP also qualifies the vSphere software on a wide range of servers and storage platforms that allows customers to deploy their Client Virtualization infrastructure on the server of their choice. HP also qualifies Thin Clients to be supported with VMware View Manager
Q2. Where can I purchase HP Client Virtualization with VMware View?
A2. The solution is available for purchase directly from HP and from authorized HP resellers.
Q3. How can I try the HP Client Virtualization offering with VMware View?
A3.
  • You can start by trying a Client Virtualization implementation with the free 60-day VMware View evaluation, which includes VMware vSphere, vCenter for Desktops, View Manager (including Offline Desktop), View Composer and ThinApp 4. You will additionally need Microsoft Active Directory to run the VMware View Manager Software included with the VMware View evaluation. This is available directly from VMware here
  • The HP Client Virtualization with VMware View Starter kit is available for both Enterprise and Premier edition it offers an easy and inexpensive way to try out the VDI functionality. You can purchase these starter kits from HP
 
Service Warranty
Q1. What service warranty and support is available for the product?
A1. HP Client Virtualization with VMware View solution comes bundled with 1 or 3 year of 9 x 5 HP Software Technical Support and Subscriptions. Customers may:
  • Upgrade the standard 1-year 9x5 unlimited support and subscription service bundled with their VMware software to either 1-year 24x7 or
  • Upgrade the 3 year 9x5 unlimited support and subscription service bundled with their VMware software to 3-year 9x5 or 24x7 support or 4-year 9X5 or 24X7 or 5-year 9X5 or 24X7. Please refer to the Quickspecs for more details
Q2. What services are available for a customer to deploy a Client Virtualization solution?
A2. HP offers services for Client Virtualization that will enable customers to deploy a more reliable, scalable, and manageable desktop infrastructure at lower and more predictable costs. More information on these services can be found at Data Center Transformation Services These services include:
  • HP VDI Planning Services
  • HP VDI Quick Start Service
  • HP VDI Implementation Services
Q3. Who do I call for service and support?
A3. Customers that purchase VMware from HP should call HP for all VMware software related problems. HP also provides one-stop support for your ProLiant servers and HP Storage products. Guest and host OS support is also available and recommended for a complete support solution.

HP's support system is voice activated. Have Service Agreement ID (SAID) ready and say product name "VMware" for VMware support when calling HP. Please allow 45 days for your Service Agreement ID (SAID) to be generated and mailed to you. Once your SAID is delivered please place it in a safe location and reference it for access to HP software support. If you require technical support prior to receiving your SAID:

 


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